EBOOKYZ

Welcome to EBOOKYZ. We operate the WooCommerce store EBOOKYZ, specializing in the sale of digital ebooks.

Your privacy is critically important to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with global privacy regulations, including the GDPR (EU), CCPA (California), and other applicable laws.  

Information We Collect 

We collect the following data when you use our website or services:  

Personal Information  

  • Name, email address, phone numbers, billing/shipping address, and payment details (processed securely via WooCommerce/Payment Gateways).  
  • Account information (username, password) if you create an account.  

Technical Data  

  •  IP address, browser type, device information, and cookies.  
  •  Order history, viewed products, and site interactions.  

Payment Information  

Credit card details are processed by third-party payment gateways (e.g., PayPal, Stripe). We do not store full payment card information.  

How We Use Your Information  

Your data is used to:  

  • Process orders, deliver ebooks, and manage your account.  
  • Communicate with you (e.g., order confirmations, updates, or customer support).  
  • Improve our website, services, and marketing efforts (with your consent where required).  
  • Prevent fraud and comply with legal obligations.  

Sharing Your Information  

We only share data with trusted third parties when necessary:  

  • Payment Processors: To complete transactions (e.g., PayPal, Stripe).  
  • Hosting Providers: To store and manage website data.  
  • Legal Authorities: If required by law or to protect our rights.  

We do not sell your personal information to third parties.  

International Data Transfers 

Your data may be transferred to and processed in countries outside your residence (e.g. if our hosting provider is located elsewhere). We ensure such transfers comply with applicable laws (e.g., GDPR safeguards).  

Data Retention  

  • We retain your data only as long as necessary:  
  • Order and billing information: Retained for tax/legal purposes.  
  • Account data: Retained until you request deletion.  

Cookies and Tracking Technologies

We use cookies to:  

  • Enhance site functionality (e.g., shopping cart).  
  • Analyze traffic via tools like Google Analytics (anonymized data).  

You can manage cookies via your browser settings. Disabling cookies may affect site functionality.  

Your Rights  

Depending on your location, you have the right to:  

  • Access, correct, or delete your personal data.  
  • Restrict or object to data processing.  
  • Withdraw consent (for marketing communications).  
  • Request data portability.  

To exercise these rights, contact us at  support@ebookyz.com.  

CCPA-Specific Rights: California residents may opt out of the sale of personal information (if applicable). Contact us for requests.  

Security  

We implement industry-standard security measures, including SSL encryption, secure payment gateways, and restricted access to data.  

Children’s Privacy 

Our services are not intended for users under 16. We do not knowingly collect data from minors.  

Changes to This Policy

We may update this policy periodically. Updates will be posted on this page, and significant changes will be notified via email.  

Contact Us

For privacy-related questions or requests, contact:  

Email: support@ebookyz.com

Address: Shahid Faroque Road, North Jatrabari, Dhaka, Bangladesh