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Thank you for choosing EBOOKYZ! We’re here to assist you with any questions, concerns, or feedback about your orders, our ebooks, or your experience with our store. Below are the best ways to get in touch with us.
📧 General Inquiries & Support
Email Address: support@ebookyz.com
- For order issues, refund requests, technical support, or general questions.
- We aim to respond within 24–48 hours.
Contact Form:
- Fill out the form with your name, email, and message; our team will promptly reply.
🕒 Business Hours
Our customer support team is available:
- Saturday–Thursday: 8:00 AM – 10:00 PM [GMT+6]
- Weekends & Holidays: Closed (Responses may be delayed)
🔍 Frequently Asked Questions (FAQs)
Before contacting us, check our FAQ Page for instant answers to common questions, such as:
- How do I download my ebook?
- What payment methods do you accept?
- Can I get a refund for my purchase?
📱 Social Media
Connect with us for updates and promotions:
- Facebook: [@EBOOKYEZ]
- Instagram: [@EBOOKYZ]
Note: For order-specific issues, please email us directly instead of using social media.
🔒 Privacy & Security
Your information is secure with us. For details on how we handle your data, review our Privacy Policy.
⚠️ Technical Support for Downloads
If you’re having trouble accessing your ebook:
- Check your spam/junk folder for the download link.
- Ensure your email address was entered correctly during checkout.
- Contact us at [support@ebookyz.com] with your order number for assistance.
We Value Your Feedback!
At EBOOKYZ, we strive to provide the best experience for our customers. If you have suggestions or concerns, please don’t hesitate to reach out.
Thank you for supporting our store!