Welcome to EBOOKYZ. These Terms of Service govern your access to and use of our WooCommerce store (www.ebookyz.com) and the purchase of digital ebooks. By using our website or purchasing Products, you agree to comply with these Terms. If you disagree, do not use our services.
1. Acceptance of Terms
By accessing or using EBOOKYZ, you confirm that:
- You are at least 16 (or the age of majority in your jurisdiction).
- You agree to abide by these Terms, our Privacy Policy, and all applicable laws.
2. Account Registration
- To purchase Products, you may need to create an account. You agree to provide accurate information and keep login credentials secure.
- You are responsible for all activities under your account. Please notify us immediately of unauthorized use.
Orders and Payments
- Pricing: Product prices are listed in your local currency. We reserve the right to update prices or correct errors.
- Payment: Payments are processed securely via third-party gateways (e.g., PayPal, Stripe). You authorize us to charge the total amount, including taxes and fees.
- Order Confirmation: Products are delivered digitally via email, WhatsApp, or download link after payment confirmation.
Refunds and Returns
- Due to the digital nature of our Products, all sales are final unless required by law.
- Refunds may be issued only if:
- The Product is defective or undelivered due to a technical error on our part.
- Required under consumer protection laws (e.g., EU withdrawal rights, where applicable).
- Contact us at support@ebookyz.com to request a refund.
Intellectual Property
- Ownership: EBOOKYZ retains all rights to the website content, trademarks, and Products.
- Licensing: Purchased ebooks are licensed for personal, non-commercial use only. You may not redistribute, resell, modify, or share the Products.
Prohibited Conduct
You agree not to:
- Use automated tools (e.g., bots, scrapers) to access our website.
- Reverse-engineer, copy, or distribute Products unlawfully.
- Engage in fraudulent activities or violate applicable laws.
Termination
We reserve the right to:
- Suspend or terminate your account for violations of these Terms.
- Discontinue the website or services at any time.
Disclaimers
- As-Is Basis: Products and services are provided “as is.” We do not guarantee accuracy, completeness, or fitness for a specific purpose.
- Third-Party Links: We are not responsible for content on third-party websites linked to our store.
Limitation of Liability
To the extent permitted by law, EBOOKYZ is not liable for:
- Indirect, incidental, or consequential damages (e.g., lost profits).
- Issues arising from third-party services (e.g., payment processors).
Dispute Resolution
- Governing Law: These Terms are governed by Your Country/State laws.
- Mediation/Arbitration: Disputes will first be resolved through good-faith negotiation. If unresolved, they may proceed to binding arbitration in their Jurisdiction.
Changes to Terms
We may update these Terms periodically. Continued use of our services after changes constitute acceptance. Significant updates will be notified via email or website notice.
Contact Us
For privacy-related questions or requests, contact:
Email: support@ebookyz.com
Address: Shahid Faroque Road, North Jatrabari, Dhaka, Bangladesh
